Victoria Oxford

Our customer service team is available 24 hours a day, 7 days a week during the closure period. Simply send us an email at support info@victoriaoxford.uk or leave us a message via our Contact page, and we will get back to you within 24 hours.

Yes, you can return your order within 30 days of delivery, provided the items are undamaged and in their original packaging. As we will soon be closing our workshop permanently, we kindly ask you to contact our customer service team before sending a return, so that we can guide you through the process.

No, this is our final clearance sale. After 37 years of dedication to stained glass, Victoria is closing his workshop for good in 2026. Once our stock is sold out, each piece will become a one-of-a-kind creation that cannot be found anywhere else.

Of course. As soon as your order has been dispatched, you will receive a confirmation email containing your tracking number and a tracking link, so you can track the progress of your parcel (please also check your spam folder). You can also check the tracking status at any time by entering your order number and email address on our Track Your Order page.