Where can I contact you?

Our customer service team is available 24 hours a day, 7 days a week during the closure period. Simply send us an email at support@pierre-marseille.fr or leave us a message via our Contact page, and we will get back to you within 24 hours.

Are returns always accepted?

Yes, you can return your order within 30 days of delivery, provided the items are undamaged and in their original packaging. As we will soon be closing our workshop permanently, we kindly ask you to contact our customer service team before sending a return, so that we can guide you through the process.

Will you be restocking after the sale?

No, this is our final clearance sale. After 37 years of dedication to stained glass, Pierre is closing his workshop for good in 2026. Once our stock is sold out, each piece will become a one-of-a-kind creation that cannot be found anywhere else.

Can I still track my order?

Of course. As soon as your order has been dispatched, you will receive a confirmation email containing your tracking number and a tracking link, so you can track the progress of your parcel (please also check your spam folder). You can also check the tracking status at any time by entering your order number and email address on our Track Your Order page.

Sienna - Stylish Urban Rucksack

Name: Sienna - Stylish Urban Rucksack
Brand: Victoria Oxford
SKU: l
Price: 64.95 GBP
Availability: InStock

£174.95 £64.95 SAVE 63% Tax included.

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Update: Due to the permanent closure of Victoria Oxford, stock will not be replenished. If 'Add to basket' is active, items are still available — order now before they are gone for good!

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Sienna - Stylish Urban Rucksack

Discover the Sienna rucksack, where elegance meets modern functionality. This rucksack is the perfect accessory for women seeking both style and comfort, whether for work, a city stroll, or a spontaneous weekend getaway.

Chic & versatile: An elegant design suitable for all occasions – office, city visits, or outings.
Everyday comfort: Ergonomic straps and a lightweight design for pleasant wear all day long.
Thoughtful storage: Practical compartments and functional pockets to keep your essentials organised at all times.
Elegant details: Carefully designed accents, a refined silhouette, and secure closures.

For us, quality and customer satisfaction are paramount. We offer only the very highest quality products because we believe you deserve the very best. Every product is carefully selected and tested to ensure it meets our strict standards.

We want you to shop with confidence, risk-free. If an item does not meet your expectations, you have 30 days from receipt to return it, including during our closure period. To make a return, simply contact us by email at support @EMAIL We will reply promptly and guide you personally through every step of the process, ensuring that everything is as simple and straightforward as possible for you.

Our customer service team is available 24 hours a day, 7 days a week to answer any questions you may have. Whether you need advice on a part or help with an order, we’re here to assist you with personalised, attentive support. Please don’t hesitate to get in touch – we’d be delighted to help. Contact: @EMAIL

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